International Franchise Development

Contact

Contact & Franchise Enquiries

Present your opportunity with clarity, evidence and ambition.

Submit a structured enquiry regarding franchise development, territory opportunities, property locations, supplier capability, media requests or other authorised FamilyMart matters.

01
Structured Review Enquiries are routed according to subject and market relevance.
02
Capability-Led Franchise proposals should demonstrate capital and execution.
03
No Territory Reservation Submission does not allocate or guarantee franchise rights.
Enquiry Routing Platform Contact Intelligence Desk
Enquiries Open
Contact Desk
Enquiry Principle Complete information supports faster assessment
Franchise Principle Qualification precedes commercial discussions
Enquiry Directory

Select the route that best matches the purpose of your enquiry.

Choosing the correct enquiry type helps ensure that your submission reaches the appropriate review pathway with the information required for an informed response.

02
Property & Landlord

Present a potential store location or property opportunity.

For landlords, developers, brokers and property owners submitting locations that may support an approved FamilyMart store format.

Address Floor area Commercial terms
03
Supplier Enquiry

Present products, manufacturing or logistics capability.

For established suppliers able to demonstrate quality systems, production capacity, traceability and reliable market support.

Products Certifications Capacity
04
Media & Press

Submit a professional media, publication or interview request.

Include your publication, subject, intended use, questions, deadline and relevant editorial context.

Publication Subject Deadline
05
General Enquiry

Contact the appropriate team regarding another relevant matter.

Use this route only where your enquiry does not relate to franchise development, property, supply or media.

Subject Organisation Message
Before You Submit

A serious franchise proposal should answer the essential questions.

Franchise applicants should provide enough information to support a preliminary assessment of market relevance, capital readiness, operating capability and proposed development scale.

Review Qualification Process
Applicant Readiness Profile Preliminary Submission Checklist
Six Core Areas
01
Market Where do you propose to develop FamilyMart?
02
Structure Are you seeking single-unit, multi-unit or master rights?
03
Investment What capital is available for market entry and development?
04
Experience What relevant retail or operating capability do you possess?
05
Infrastructure How will you support property, supply and field operations?
06
Development Vision What network do you propose to build over time?
Global Corporate Directory

FamilyMart corporate and regional operating locations.

International Network

FamilyMart operates through its Japan headquarters and established regional operating companies across major Asian convenience-retail markets.

01
Global Headquarters
Tokyo · Japan

FamilyMart Co., Ltd.

Corporate Headquarters
msb Tamachi – Tamachi Station Tower S, 9F
3-1-21 Shibaura, Minato-ku
Tokyo 108-0023
Japan
Market Role Global corporate headquarters
Operating Structure FamilyMart Co., Ltd.
View Corporate Information
03
Mainland Operations
Shanghai · China

Shanghai FamilyMart Co., Ltd.

Shanghai Corporate Office
19F, Tower 1
No. 1428 Daduhe Road
Putuo District, Shanghai
People’s Republic of China
Regional Role Mainland China operations
Visit FamilyMart China
International Operating Network FamilyMart maintains regional convenience-store operations across multiple Asian markets.
Japan Taiwan China Vietnam Philippines Malaysia Indonesia
Enquiry Submission

Tell us about your proposed opportunity.

Complete the relevant fields accurately. Incomplete submissions, messages requesting only price, and enquiries without a defined territory or purpose may not support a meaningful assessment.

Selected Enquiry Route Franchise Development You may change the enquiry type inside the form.
01
Be specific Identify the exact country, region, site or business matter.
02
Use accurate information Material claims may be verified during the review process.
03
Do not send sensitive credentials Never submit passwords, card details or unnecessary IDs.
Response Guidance

Response timing depends on the nature, completeness and relevance of the submission. Correspondence does not constitute franchise approval, territory reservation or an offer of rights.

Secure Enquiry Form FamilyMart Contact Desk
Form Active
Enquiry Review Process

From submission to the appropriate next decision.

Each enquiry is considered according to its subject, completeness, relevance and alignment with the applicable review pathway.

01
Submission

Complete the appropriate enquiry form.

Provide the information required for the selected enquiry route.

02
Routing

The submission is classified by subject.

Franchise, property, supplier, media and general enquiries follow different review pathways.

03
Preliminary Review

Relevance and completeness are assessed.

The review considers whether the submission contains sufficient information for a meaningful response.

04
Clarification

Additional information may be requested.

Suitable applicants or counterparties may be asked to provide documents, evidence or further market information.

05
Next Decision

The enquiry may proceed, pause or close.

A response or discussion does not itself grant rights, approval or commercial appointment.

Contact Principles

Clear communication. Responsible information handling.

Contact submissions should be professional, relevant and supported by accurate information. This platform must not be used for unlawful, misleading or unauthorised purposes.

01

Accurate Identity

Use your real name, organisation and authorised contact details.

02

Relevant Purpose

Select the enquiry route that accurately reflects your request.

03

Authorised Representation

Representatives should disclose the party on whose behalf they act.

04

Responsible Attachments

Upload only documents relevant to the stated enquiry.

05

No Unsolicited Promotions

Do not use the form for unrelated advertising or bulk solicitation.

06

No Implied Approval

Submission and correspondence do not create franchise rights.

i
Important Notice

Submitting an enquiry does not constitute approval.

Contact through this website does not reserve a territory, create a franchise relationship, establish exclusivity or constitute an offer. Any franchise or development rights are subject to formal qualification, due diligence, approval and executed agreements.

Review Legal Notices
Franchise Development

Ready to present a credible market-development proposal?

Begin with a structured enquiry covering your proposed territory, available investment, operating experience and development capability.

01 Defined Territory
02 Credible Capital
03 Execution Capability